At LC Thrift, we aim to provide quality, pre-loved treasures! Due to the nature of second-hand goods, our policies are designed to be fair while still offering affordable, quality products. Please read all the information on this page before requesting a refund.
Return/exchange request
All sales are final. No refunds, returns, or exchanges will be accepted, except in the case of items that are received in a defective condition or are significantly not as described in the original listing. In such instances, customers must notify us within 3 days of delivery to initiate a return. Items must be in the same condition as when purchased.
How to request: Email [email protected] from the email address you used to purchase the item. Please note that approved returns are eligible for store credit or refund at the manager’s discretion. If approved, refunds will be issued to the original payment method. You will receive a reply via email within 3 business days.